Reference

Terms That Govern Your ck6 Account

Before you open an account or place a wager, these terms set out what we expect from you and what you can expect from us.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredAll wagers bound by these termsUpdates notified via account

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TERMS SUPPORT PATHS

Reach Us About Your Account Terms

If something in these terms is unclear, or you need to dispute a settlement decision, our support team handles account and terms queries directly. Raising a concern through live chat gets you a response from an agent who can access your account history and transaction records. For formal disputes, use email so you have a written trail of the exchange.

Team online

Live Chat

Open the chat icon from any page while logged in. Agents can pull up your transaction records and account status in real time during the session.

Email Support

Send your query to our support address shown in your account settings. Email is the right path for formal terms disputes requiring a written record.

Account Help Centre

The Help section under your account menu covers common terms questions — wallet limits, account suspension steps, and how to request a data review.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices at ck6

Your account data is stored on secured servers and accessed only by authorised ck6 staff for support, verification, and fraud-prevention purposes. We don't sell your personal data to third parties. When you verify your account, the documents you submit are used solely to confirm identity and match your registered wallet — your bKash or Nagad number is cross-checked at withdrawal, not stored in plain text. Session data uses standard SSL encryption in transit.

Data Retention We keep account records for the period required under our operating terms. You can request a summary of the data we hold by contacting support through the account Help Centre.

Account Security Two-step verification via OTP is available and strongly advised. Each login from an unrecognised device triggers an OTP to your registered mobile number before access is granted.

Cookie Handling We use session cookies to keep you logged in and functional cookies for wallet pre-fill. You can manage cookie preferences from the settings menu without losing account access.

Requesting Changes To update your registered wallet number — bKash, Nagad, or Rocket — submit a request through live chat with supporting ID. Changes take effect after verification is complete.

What These Terms Cover and How They Apply

ck6 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the agreement between you and ck6 the moment you create an account. They cover how your account is opened, how deposits and withdrawals are processed through local wallets like bKash, Nagad, and Rocket, and how bets are settled across our sportsbook and casino.

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We may update these terms from time to time. When we do, we'll flag the change in your account notification area — continuing to use the platform after that notice counts as acceptance. Eligibility is your responsibility: you confirm you are of legal age and that
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online betting is permitted under the laws of your region. ck6 does not operate in jurisdictions where such services are prohibited. Your account holds one wallet that moves across sports, live casino, and slots — any funds deposited via Nagad or Rocket sit in that same
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wallet and are subject to the same withdrawal verification steps. We reserve the right to suspend accounts where we detect irregular activity or where documents provided during verification do not match.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About ck6 Terms Answered

These are the questions we get most often about how our account terms work, what happens to your funds, and what your rights are as an account holder.

These terms apply to anyone who opens an account with ck6. Access depends on your local law and eligible region — you confirm eligibility when you register.

We may update terms and will notify you via your account notification area. Using the platform after a notice is posted counts as your acceptance of the revised terms.

If your account is suspended for a terms breach, our team reviews your wallet balance as part of the investigation. Funds held in your account are not forfeited without a formal review.

Contact support through live chat first, referencing your bet ID. If you need a formal written record of the dispute, follow up by email from the address registered to your account.

We retain account records for the duration set out in our data-retention policy. You can request a summary of data we hold by contacting support via the account Help Centre.

Yes. Submit a data-deletion request through live chat or email support. We will process it in line with our retention obligations and confirm once the request is completed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your ck6 Account

Reach Us About Your Account Terms

Live Chat

Email Support

Account Help Centre

Account Security and Data Practices at ck6

Questions About ck6 Terms Answered

01 Who do these terms apply to?

02 Can ck6 change these terms without warning?

03 What happens to my wallet balance if my account is suspended?

04 How do I dispute a bet settlement I disagree with?

05 How long does ck6 keep my account data?

06 Can I request deletion of my personal data?

Terms & Conditions

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